Q1: What artwork formats are accepted for custom designs?
Please provide your design or logo in standard vector formats such as AI, PDF, or high-resolution images via email for accurate manufacturing preview.
Q2: What details are required to get a custom quote?
Please specify your required quantity, dimensions, color preferences, packaging needs, and material choices. We will generate a competitive quote and detailed design sketch based on your specifications.
Q3: What is the sample policy and production timeline?
Existing standard samples are provided free of charge (express freight collected). For custom design samples, the typical sample creation lead time is 5-7 business days.
Q4: What are the accepted payment terms?
For orders under USD $1,000, 100% advance payment is required. For orders over USD $1,000, we accept a 30% deposit with the remaining 70% balance due after inspection prior to shipment. Supported methods include T/T, Western Union, and L/C.
Q5: Why choose our aluminum door solutions?
We offer 24-hour pricing response, custom design sketch services, high-quality eco-friendly materials certified to international standards (including EN71 and SGS), and experienced craftsmanship on every production line.
Q6: Are center pivot doors suitable for commercial buildings?
Yes, center pivot doors provide architectural versatility, large ventilation capacity, and excellent weather protection, making them an ideal choice for shops, office buildings, balconies, and coastal regions.